The tools we actually recommend.
A working directory of 22 software programs for sellers and small businesses — product research, advertising, shipping, CRM, lead tracking, website testing, live chat, phone, video, data and remote support. Pick the one that fixes your bottleneck and go straight to the source.
Disclosure: every link on this page is an affiliate link. You pay the provider’s normal price; the provider pays us a referral commission. Nobody paid for placement.
Brand Marketing Concepts was founded in 2010, on top of twenty years of sales, marketing and e-commerce work before that. The fastest lesson: nobody is an expert at everything, and the quickest route to a result is the specialist who already solved it.
Below are the providers we have accumulated over the years, grouped by the job they do. Every link goes directly to the company so you can read their own pricing, features and terms — we are not reselling anything.
How we chose these
Every program here is one we are an affiliate for. We say so plainly, at the top of the page and next to every link, because you should be able to weigh that yourself.
They are all in categories we have worked in for years – Amazon selling and advertising, shipping and fulfilment, CRM, lead tracking, phone and video. We do not list software from fields we know nothing about.
Every link goes to the provider’s own site so you read their real pricing and terms. Nothing is resold here and no price on this page is set by us.
Nobody paid for placement or for a better write-up, and no ranking here is for sale.
The notes say who each tool is wrong for as well as who it is right for. A directory that recommends everything to everyone is worth nothing.
If a program stops being worth recommending, it comes off the page.
Last reviewed August 22, 2026 ·
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Nothing here is a promise of results, income or ranking. Software removes a bottleneck;
it does not replace a working product.
Sell More on Amazon
Research, advertising and pricing tools for Amazon and Walmart sellers.
Jungle Scout
The all-in-one research suite for finding products that actually sell.
- Product and keyword research with real sales estimates
- Competitor tracking on price, rank and reviews
- Supplier database and profit tracking in one place
Product research is the one place where guessing is most expensive, and this is the suite most sellers end up on. The sales estimates are estimates – treat them as a way to rank ideas against each other, not as a forecast to buy inventory against.
Good fit: You are choosing what to sell, or checking whether a category is already saturated.
Skip it if: You already have a product line and know it sells. Research tools do not fix listings.
Visit Jungle Scout →Affiliate link · you pay the same price
Quartile
AI that runs your retail media ads across Amazon, Walmart, Google and Meta.
- Machine-learning bid and keyword optimization
- One dashboard for every ad channel you sell on
- Flat-rate pricing, no commission on ad spend
Ad management across Amazon, Walmart, Google and Meta in one place. The reason we list it is the pricing model: flat rate rather than a percentage of your ad spend, which removes the incentive to spend more of your money.
Good fit: You run ads on more than one retail channel and cannot keep up with all of them.
Skip it if: Your product is not yet profitable before advertising. Automation will only lose money faster.
Visit Quartile →Affiliate link · you pay the same price
Feedvisor
AI optimization built for larger Amazon brands and sellers.
- Advertising, pricing and Buy Box decisions connected
- Dynamic repricing driven by demand and margin
- Analytics and Amazon strategy support for scaled catalogs
Built for larger catalogs, where pricing, Buy Box and advertising decisions are too interdependent to manage by hand. This is enterprise-shaped software.
Good fit: You are a brand or aggregator with a big catalog and a real ad budget.
Skip it if: You are a small or new seller. This is more machinery than the problem requires.
Visit Feedvisor →Affiliate link · you pay the same price
| Tool | Best for | Skip it if |
|---|---|---|
| Jungle Scout | You are choosing what to sell, or checking whether a category is already saturated. | You already have a product line and know it sells. Research tools do not fix listings. |
| Quartile | You run ads on more than one retail channel and cannot keep up with all of them. | Your product is not yet profitable before advertising. Automation will only lose money faster. |
| Feedvisor | You are a brand or aggregator with a big catalog and a real ad budget. | You are a small or new seller. This is more machinery than the problem requires. |
Ship, Source & Fulfill
Get product made and get it out the door without building a warehouse.
Shippo
Multi-carrier shipping labels at discounted rates.
- Compare USPS, UPS, FedEx and DHL rates in one screen
- Batch label printing, tracking and returns
- Plugs into Shopify, Amazon, eBay, Etsy and more
The least glamorous line item on this page and one of the most immediately useful: compare carrier rates and print labels in batches instead of one at a time.
Good fit: You fulfil orders yourself, from anywhere – Shopify, Amazon, eBay, Etsy or your own site.
Skip it if: Everything you sell is FBA and Amazon moves all of it.
Visit Shippo →Affiliate link · you pay the same price
Tapstitch
On-demand apparel manufacturing and print-on-demand with no minimums.
- Upload artwork, sync your store, they print and ship
- Cut-and-sew custom collections when you outgrow blanks
- No inventory risk to launch an apparel line
Print-on-demand and cut-and-sew apparel with no minimums, which means you can test a design without buying a pallet of it. Inventory risk is what kills apparel launches.
Good fit: You want to test apparel or merch without committing cash to stock.
Skip it if: You need low unit cost at volume. On-demand production never wins on price per unit.
Visit Tapstitch →Affiliate link · you pay the same price
Notify Me!
Turn out-of-stock pages into orders on Shopify and BigCommerce.
- Back-in-stock alerts that recapture lost demand
- Preorders, wishlists and low-stock urgency
- Used by 35,000+ merchants
Out-of-stock pages are demand you have already paid for and are throwing away. Back-in-stock alerts recapture some of it, which is cheaper than buying the traffic twice.
Good fit: You run Shopify or BigCommerce and go out of stock more often than you would like.
Skip it if: You rarely stock out, or you sell only on Amazon.
Visit Notify Me! →Affiliate link · you pay the same price
| Tool | Best for | Skip it if |
|---|---|---|
| Shippo | You fulfil orders yourself, from anywhere – Shopify, Amazon, eBay, Etsy or your own site. | Everything you sell is FBA and Amazon moves all of it. |
| Tapstitch | You want to test apparel or merch without committing cash to stock. | You need low unit cost at volume. On-demand production never wins on price per unit. |
| Notify Me! | You run Shopify or BigCommerce and go out of stock more often than you would like. | You rarely stock out, or you sell only on Amazon. |
Find & Follow Up on Leads
Everything between a stranger and a paying customer.
Lusha
B2B contact data – verified emails and direct dials for prospecting.
- Find decision-makers instead of info@ inboxes
- Browser extension for LinkedIn and company sites
- Pushes straight into your CRM
If you sell to businesses, the bottleneck is usually reaching a named decision-maker rather than a generic inbox. That is the job this does.
Good fit: You do B2B or wholesale outreach and need direct contacts.
Skip it if: You sell to consumers. It will not help you.
Visit Lusha →Affiliate link · you pay the same price
Capsule CRM & Transpond
A CRM you will actually keep updated, with marketing built alongside it.
- Pipelines, tasks and contact history without the bloat
- Transpond adds email campaigns and automation
- Contacts, tags and lists sync between the two
The CRM most small teams will actually keep updated, because it does not drown you in fields. A simple CRM you use beats a powerful one you abandon – that is the whole reason it is on this list.
Good fit: Leads are getting lost between the first call and the follow-up.
Skip it if: You already live in a CRM that works. Migrating is a project, not an afternoon.
Visit Capsule CRM →Affiliate link · you pay the same price
GetResponse
Email marketing, landing pages and automation in one account.
- Drag-and-drop newsletters and autoresponders
- Funnels, landing pages and signup forms included
- Automation built around what subscribers actually do
Email, landing pages and automation in one account. Worth it when you own a list; the list is the only marketing asset a platform cannot take away from you.
Good fit: You have an audience to email and no proper tool to do it with.
Skip it if: You have no list yet. Build the list first; the software is not the hard part.
Visit GetResponse →Affiliate link · you pay the same price
WhatConverts
See which ad, keyword and page produced every lead.
- Call, form and chat tracking in one report
- Keyword-level call tracking for PPC campaigns
- Lead management and client-ready reporting
Attribution for businesses where the lead arrives as a phone call. Without it you are guessing which keyword produced the money, and guessing is what ad budgets die of.
Good fit: You spend on ads and your leads come in by phone, form and chat.
Skip it if: You sell entirely through an online checkout – your store analytics already answer this.
Visit WhatConverts →Affiliate link · you pay the same price
VektorOS
AI agents that identify website visitors and work leads around the clock.
- Identifies anonymous visitors and enriches them with company and contact data
- Scores leads by buying intent before your team spends time on them
- Custom AI agents for sales, service and operations; pushes into CRM or Slack
Most sites never learn who visited. This identifies the company behind anonymous traffic, scores it by intent and lets AI agents work the follow-up. Pricing is sales-led rather than published, so treat the demo as part of the evaluation.
Good fit: You sell B2B, you get real traffic, and nobody has time to chase every visitor.
Skip it if: You sell to consumers or your traffic is still thin. There is nothing to identify yet.
Visit VektorOS →Affiliate link · you pay the same price
| Tool | Best for | Skip it if |
|---|---|---|
| Lusha | You do B2B or wholesale outreach and need direct contacts. | You sell to consumers. It will not help you. |
| Capsule CRM & Transpond | Leads are getting lost between the first call and the follow-up. | You already live in a CRM that works. Migrating is a project, not an afternoon. |
| GetResponse | You have an audience to email and no proper tool to do it with. | You have no list yet. Build the list first; the software is not the hard part. |
| WhatConverts | You spend on ads and your leads come in by phone, form and chat. | You sell entirely through an online checkout – your store analytics already answer this. |
| VektorOS | You sell B2B, you get real traffic, and nobody has time to chase every visitor. | You sell to consumers or your traffic is still thin. There is nothing to identify yet. |
Talk to Customers
Phone, text and video – the channels people actually answer.
KrispCall
A cloud phone system your whole team can run from anywhere.
- Local, national and international numbers
- Shared inbox for calls, SMS, voicemail and notes
- IVR, call monitoring and analytics
A cloud phone system so a small team can answer from anywhere with one number and a shared history. Missed calls are the most expensive kind of lost lead.
Good fit: You need business numbers, an IVR and call records without a phone system on the wall.
Skip it if: One person answers one mobile and that genuinely works.
Visit KrispCall →Affiliate link · you pay the same price
Salesmsg
Two-way business texting from your real business number.
- Shared team inbox for SMS and calls
- Automations and broadcast campaigns
- Connects to the CRM tools you already run
Two-way texting from your business number. People answer texts they will not answer as calls, and a shared inbox stops replies disappearing into someone’s personal phone.
Good fit: Your customers text, and you want the whole team to see the thread.
Skip it if: Your buyers are on email only, or compliance makes texting a problem for you.
Visit Salesmsg →Affiliate link · you pay the same price
Switcher Studio
Multi-camera live video and streaming from iPhones and iPads.
- Connect up to nine devices as camera angles
- Switch angles, overlays and layouts live
- Stream or record, horizontal or vertical
Multi-camera live video from iPhones and iPads. Product demos and live selling do not need a studio – they need more than one angle and something that switches between them.
Good fit: You demo products, teach, or go live and want it to look deliberate.
Skip it if: You do not make video. No tool fixes that.
Visit Switcher Studio →Affiliate link · you pay the same price
Ruby
Live, human virtual receptionists answering your phone 24/7.
- Real people answer, transfer calls and take messages
- Answers FAQs and books appointments in your name
- Live website chat handled by the same team
Human receptionists, not a menu tree. The reason it is on this list is simple: an unanswered phone is a lost job, and most small businesses lose calls all day.
Good fit: Your revenue comes from inbound calls and you are on a job site, in the car or asleep.
Skip it if: Your customers only email or book online. You would be paying for a quiet phone.
Visit Ruby →Affiliate link · you pay the same price
800.com
A toll-free 800 number that forwards to the phone you already carry.
- Pick an 800, 888, 877, 866 or 855 number in minutes
- Forwarding, texting, voicemail and call routing
- Makes a one-person operation sound established
A toll-free number is a credibility signal that costs very little, and it forwards to the phone you already carry. No new hardware, no new handset to answer.
Good fit: You want a national-sounding number without changing anything about how you work.
Skip it if: You are strictly local and your customers expect a local area code.
Visit 800.com →Affiliate link · you pay the same price
Calilio
An AI-assisted cloud phone system for a whole team, in one app.
- Virtual numbers in 100+ countries; calls and SMS together
- Call routing, recording, monitoring and shared access
- AI call reports and CRM integrations
A full cloud phone system for teams: numbers, routing, recording and SMS in one app across devices, with AI summaries of what was said.
Good fit: You have more than one person answering and calls need to reach the right one.
Skip it if: You are a one-person shop. Forwarding a single number is cheaper and simpler.
Visit Calilio →Affiliate link · you pay the same price
| Tool | Best for | Skip it if |
|---|---|---|
| KrispCall | You need business numbers, an IVR and call records without a phone system on the wall. | One person answers one mobile and that genuinely works. |
| Salesmsg | Your customers text, and you want the whole team to see the thread. | Your buyers are on email only, or compliance makes texting a problem for you. |
| Switcher Studio | You demo products, teach, or go live and want it to look deliberate. | You do not make video. No tool fixes that. |
| Ruby | Your revenue comes from inbound calls and you are on a job site, in the car or asleep. | Your customers only email or book online. You would be paying for a quiet phone. |
| 800.com | You want a national-sounding number without changing anything about how you work. | You are strictly local and your customers expect a local area code. |
| Calilio | You have more than one person answering and calls need to reach the right one. | You are a one-person shop. Forwarding a single number is cheaper and simpler. |
Turn Traffic Into Customers
Find out why visitors leave — then catch them before they do.
Crazy Egg
Heatmaps, scroll maps and recordings that show what people really do on your page.
- Click, scroll and confetti maps per page snapshot
- Session recordings to watch real visits end to end
- Built-in A/B testing with a visual editor
You cannot fix a page you cannot see people using. Heatmaps, scroll maps and recordings turn behaviour into a picture, and the built-in A/B test lets you act on it in the same tool.
Good fit: You are paying for traffic that arrives and does not convert.
Skip it if: You get very few visitors a month. There will not be enough data to read.
Visit Crazy Egg →Affiliate link · you pay the same price
Tidio
Live chat plus an AI agent that answers customers when you cannot.
- Lightweight chat widget, no coding to install
- Lyro AI agent handles common questions automatically
- One inbox for chat, Instagram, WhatsApp and Messenger
A chat widget that answers is worth more than a contact form that waits. The AI agent covers the routine questions and hands the rest to a person, which is what makes chat survivable for a small team.
Good fit: You run an online store or a service site and questions arrive faster than you answer them.
Skip it if: Nobody can pick up the handoffs. Unanswered chat is worse than no chat.
Visit Tidio →Affiliate link · you pay the same price
| Tool | Best for | Skip it if |
|---|---|---|
| Crazy Egg | You are paying for traffic that arrives and does not convert. | You get very few visitors a month. There will not be enough data to read. |
| Tidio | You run an online store or a service site and questions arrive faster than you answer them. | Nobody can pick up the handoffs. Unanswered chat is worse than no chat. |
Run the Back Office
Strategy, data and support work — the parts customers never see.
ElevateForward.ai
AI diagnostics and a workspace that turns strategy into a plan people follow.
- Insight reports that surface what is actually slowing growth
- Elevate Studio keeps priorities, owners and execution in one place
- Built for SMB and enterprise leaders, not just planners
The failure mode for strategy is not bad thinking, it is a plan nobody looks at in March. This keeps the diagnosis, the priorities and the execution in one place.
Good fit: You are leading a growing team and the plan keeps dissolving into day-to-day work.
Skip it if: You are one or two people. A shared document will do the same job for free.
Visit ElevateForward.ai →Affiliate link · you pay the same price
Getscreen.me
Browser-based remote desktop — support a machine from a link.
- Connect from a browser with no software to install
- One-time links for helping a customer or a family member
- Permanent access, file transfer and an API for managed devices
Remote access from a browser link, with nothing to install on the other end. That last part is what makes it usable when the person you are helping is not technical.
Good fit: You support customers’ or colleagues’ computers, or need your own office machine remotely.
Skip it if: You never touch anyone else’s screen and work from one device.
Visit Getscreen.me →Affiliate link · you pay the same price
Thordata
Proxy network and scraping APIs for collecting public web data at scale.
- 100M+ IPs across residential, ISP and datacenter pools
- Web Scraper API returns structured data from 120+ sites
- Scraping browser works with Puppeteer, Playwright and Selenium
Infrastructure rather than an app: proxies and scraping APIs for pulling public web data reliably at scale. Listed for the technical end of the audience, not the beginner.
Good fit: You or your developer need competitor, pricing or market data collected automatically.
Skip it if: You do not have anyone who writes code, and you have not defined what data you need.
Visit Thordata →Affiliate link · you pay the same price
| Tool | Best for | Skip it if |
|---|---|---|
| ElevateForward.ai | You are leading a growing team and the plan keeps dissolving into day-to-day work. | You are one or two people. A shared document will do the same job for free. |
| Getscreen.me | You support customers’ or colleagues’ computers, or need your own office machine remotely. | You never touch anyone else’s screen and work from one device. |
| Thordata | You or your developer need competitor, pricing or market data collected automatically. | You do not have anyone who writes code, and you have not defined what data you need. |
Questions
Do these links cost me anything extra?
No. You pay the provider’s normal price. If you sign up through a link here, the provider pays us a referral commission. That is what keeps the directory free to read.
Do you take money to rank tools higher?
No. Nobody has paid for placement, position or a kinder write-up, and there is no sponsored slot for sale on this page.
How did you choose these?
They are tools in the categories we have worked in for years, and we are an affiliate for each one. Every listing says who it suits and who should skip it.
What does each one cost?
We deliberately do not print prices here, because software pricing changes constantly and a stale number on our page helps nobody. Follow the link and read the provider’s own pricing page.
Which one should I start with?
Start with your bottleneck, and buy one thing. If you cannot find a product, start with research. If leads vanish after the first call, start with CRM and call tracking. Buying five subscriptions at once is how software budgets get out of hand.
Will these make me money?
No tool makes anyone money and we make no income claims. Software removes a specific bottleneck. If the underlying product economics do not work, better software just gets you to the same answer faster.
Do you consult on any of this?
Sixteen years of that work is written down in the books rather than sold by the hour.
Software is the easy part.
Knowing which numbers to watch, which offers to walk away from and how Amazon really treats a new seller is the hard part. Sixteen years of it is in the books.
Amazon Seller’s Pocket Guide & Quick Start Do Not Sell on AmazonKnow a program that belongs in this directory? Tell us about it.